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Siago / Privacy policy
Legal information

Privacy policy

Last updated: June 2026

1. Who we are and how to contact us

The data controller is SEVILLE S.R.L., Str. Republicii nr. 33, Cluj-Napoca, Cluj County, CUI RO24445014, Reg. Com. J12/3732/2008 [DE CONFIRMAT: responsabil cu protecția datelor, dacă este cazul]. You can contact us on +40 734 666 667 or at [email protected] regarding any matter relating to your data.

2. What data we collect

We collect booking data (name, dates of stay, property), contact details (phone, email) and minimal technical data about your visit to the website (IP address, browser type, via cookies). For check-in, we may request the data required by law. [DE CONFIRMAT: dacă se colectează date de identificare pentru registrul de cazare.]

3. Why we collect it and the legal basis

We process data to manage your booking and stay (performance of a contract), to comply with our legal obligations (tax and record-keeping) and, with your consent, for communications. Legitimate interest covers security and the improvement of our services.

4. How long we keep it

We keep data only for as long as necessary for the purpose for which it was collected and in accordance with statutory time limits. [DE CONFIRMAT: perioadele exacte de păstrare — ex. documente fiscale, date de rezervare, comunicări de marketing.]

5. Who we share it with

We may share data with providers that help us operate: the booking system PynBooking, the payment processor [DE CONFIRMAT: denumire procesator] and, where applicable, third-party booking platforms. They process data in accordance with their own policies and our instructions.

6. Your rights under the GDPR

You have the right of access, rectification, erasure, restriction, portability and objection regarding your data, as well as the right to withdraw your consent. You have the right to lodge a complaint with the ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal), the Romanian National Supervisory Authority for Personal Data Processing.

7. How to exercise your rights

You can exercise your rights by submitting a request on +40 734 666 667 or at [email protected]. We will reply within the time limits provided by law and may ask you to confirm your identity for the security of your data.

8. Data security

We apply reasonable technical and organisational measures to protect data against unauthorised access, loss or disclosure. [DE CONFIRMAT: măsuri specifice, dacă se doresc menționate.]

9. Changes to this policy

We may update this policy from time to time. The version in force is the one published on this page, with the date of the last update shown above.

Siago / Privacy
Legal information

Privacy policy

Last updated: June 2026

1. Who we are

The data controller is SEVILLE S.R.L., Str. Republicii nr. 33, Cluj-Napoca, Cluj County, CUI RO24445014, Reg. Com. J12/3732/2008. Contact: +40 734 666 667 or [email protected].

2. What data we collect

Booking data (name, dates of stay, property), contact details (phone, email) and minimal technical data via cookies. [DE CONFIRMAT: date pentru registrul de cazare.]

3. Legal basis

We process data for the performance of a contract, to comply with legal obligations and, with your consent, for communications. Legitimate interest covers security.

4. How long we keep it

Only for as long as necessary and in accordance with statutory time limits. [DE CONFIRMAT: perioadele exacte de păstrare.]

5. Who we share it with

The booking system PynBooking, the payment processor [DE CONFIRMAT: procesator] and third-party booking platforms, where applicable.

6. Your rights (GDPR)

Access, rectification, erasure, restriction, portability, objection and withdrawal of consent. You may lodge a complaint with the ANSPDCP, the Romanian data protection authority.

7. How to exercise your rights

By submitting a request on +40 734 666 667 or [email protected]. We may ask you to confirm your identity.

8. Data security

We apply reasonable technical and organisational measures. [DE CONFIRMAT: măsuri specifice.]

9. Changes

We may update this policy from time to time; the version in force is the one published here.